Every incoming order, automatically in your ERP, WMS or TMS.
LaneDesk uses AI to read your orders from email, PDF and Excel, and checks every order before it is booked. Only doubtful cases go to your team.
- 95.8%
- booked automaticallythe rest went to a person for a check
- over100
- hours per monththat nobody retypes anymore
- 11
- shipperseach with its own format
“All my manual orders are gone now.”
Frank Coppens
Logistics manager · Remitrans
These are the figures of one customer, Remitrans, where we measure everything per order. Measured in the live operation, 30 June to 14 September 2026. Hours calculated at eight minutes per order, Remitrans' own figure. Not externally audited.
No new process for your customers
Your customers don't have to change a thing.
Email, PDF, Excel or scan. LaneDesk adapts to what already comes in today. No new portal, no new format, no extra step for your customer.
- No new portal
- No required template
- Your customer keeps working as today
Three steps. One clear flow.
This is how every order goes, from inbox into your system.
- 01
Orders come in as they do today
Email, PDF, Excel or scan, just as your customer sends it today.
- 02
LaneDesk does the work
Reads, checks, enriches and books into your system. In doubt? Only then does it go to a person.
- 03
It's in your system
Through API, file or an existing connection. Ready for planners, warehouse or transport.
Everything that happens to your orders, in one place.
What came in, which flows are running, which systems are connected and what is still waiting for a person.
What went through LaneDesk, and what a person had to look at. The real screen. Customer names and volumes anonymised.
Our first customer at work
No pilot. Real orders, every day.
LaneDesk runs live at Remitrans, a family business in transport and warehousing with more than 50 years of experience. Eleven of its shippers now run automatically into its own WMS. More than 900 orders in August, live and unattended.
Frank Coppens
logistics manager · Remitrans
Three things your team notices straight away.
No waiting for a handover.
From inbox to your system without anyone in between.
Inbox
LaneDesk
Your systemThe work gets finished, not started.
Reading, checking, enriching and booking. The whole order, not a suggestion.
- Read
- Check
- Enrich
- Book
Orders go straight through. The next step starts as soon as the previous one is done. Even at seven in the evening.
Example. The figures in the drawings are made up.
Less manual work. More control.
Order intake
- Email, PDF, Excel and scan
- Every customer its own layout
- Loose email text too
Checks
- Address, weight and article
- Duplicate orders removed
- Customer-specific rules
Connection
- API, file or inbox
- No migration
- Works with your current system
Warehouse and documents
- Warehouse app on a tablet
- Labels to the printer
- Monitoring for stalls
Seamless integration.No hassle.
These are systems LaneDesk can connect to, through file import or their API. Your system not listed? We can most likely connect it anyway.
Get in touchERP / systems
Odoo
SAP
Business Central
Exact
TMS
Transpas
Cofano
Soloplan
Akanea
Communication / files
Outlook
Gmail
Microsoft Teams
WhatsApp
Google Drive
Dropbox
Your data stays yours.
More about your dataServers in Europe
Your orders and documents are stored on servers in Europe. The AI models we use do not train on your data.
Documents gone after 90 days
Cleaned up automatically. We keep no more than we need to process the order.
Why not just
Not every solution does the work.
The real work starts when the layout changes, something is missing or a last-minute change comes in.
| Option 01Hire someone extraWorks, until the next peak. | Option 02The AI in your TMSFast, as long as the input is right. | Option 03LaneDeskA service, not another piece of software. | |
|---|---|---|---|
| Reads every format, including loose email text | Yes | No | Yes |
| Knows the agreements per customer | Yes | No | Yes |
| Notices when something is off | Yes | No | Yes |
| Grows without extra salary costs | No | Yes | Yes |
| Also works in the evening and at the weekend | No | Yes | Yes |
| No extra tool to manage yourself | Yes | No | Yes |
| The work is done, not just read. | |||
You are right to be sceptical. So we do not ask for belief, we show evidence: it already runs live in a real operation, and in the free demo you see it on your own orders.
Yes, AI reads and structures your orders. But not blindly: every order is checked, and doubtful cases go to a person. AI does the retyping, you stay in control.
The system detects the uncertain cases itself, a difficult scan or an unusual format, and flags them for human review. The rest flows through automatically. Your team only handles the exceptions.
Then you're ahead of most. LaneDesk takes exactly the orders your tool gets stuck on, the messy ones and the exceptions, and runs as a service, not as yet another tool to maintain.
No. LaneDesk runs on top of the system you already use. No migration, no new package.
No. It takes away the repetitive retyping, so your people have time for the work that really matters.
Free, no obligation, 30 minutes
See it on your toughest orders.
Pick a time and send along the orders that cause the most work today. In the call you see what LaneDesk does with them.
Book a demoWith your own orders · No preparation needed