Does this work with an in-house, self-built WMS?

Yes, as long as there is a way to import orders. At Remitrans that is a file in an FTP folder. That is enough.

What if two shippers call the same article something different?

Then we keep track, per shipper, of which description belongs to which article in your WMS. You make that link once, we maintain it.

How many orders a day end up with a person?

At Remitrans, about four in a hundred. What it becomes in your situation depends on how much your shippers vary.

Uitleg

Shipper orders into your WMS

Every shipper sends its orders in its own shape. LaneDesk reads them, matches them to the right customer and article codes in your WMS, and books them. What does not add up goes to a person. This is the situation LaneDesk runs live in today.

Written by the LaneDesk team · Last reviewed on 20 September 2026

Every shipper sends its orders in its own shape. LaneDesk reads them, matches them to the right customer and article codes in your WMS, and books them. What does not add up goes to a person.

Why is a warehouse harder than a carrier?

A carrier gets orders from customers that ask for roughly the same thing: a trip from A to B. A logistics service provider gets orders from shippers that each have their own articles, their own codes and their own way of ordering. Ten shippers are ten different formats, and each format changes now and then.

On top of that, a warehouse order has more fields than a transport order: article numbers, quantities per line, batch numbers, loading dates, sometimes SSCC numbering. One wrong article number means the wrong pallet on a lorry.

How does an order email become a WMS order?

In four steps, three of which happen without a person.

The email and the attachment are read: who is sending this, for which customer, with which lines.
Every line is matched to the article in your WMS. The shipper's description is rarely the same as your article code.
The order passes the check: does the article exist, is the address right, is this not a duplicate.
What passes the check is booked. What we are unsure about lands on a list with the reason attached.

What happens to an article that does not exist yet?

Then the order is not booked halfway. That is a deliberate choice: half an order in a warehouse is worse than no order. The order waits until the article exists, with the reason attached so your team knows what has to happen.

What are the figures at a real customer?

Remitrans is a family business in transport and warehousing. LaneDesk has run there since the end of June 2026, on an in-house WMS that reads order files via FTP.

95.8 per cent of orders are booked automatically, without anyone correcting them.
Eleven shippers, each with its own format.
1,652 orders processed, good for 17,155 lines in the WMS.
Over 900 orders in August alone, live and unattended.

Which warehouses does this fit?

Logistics service providers and warehouses with several shippers that send orders by email or by file. The more different formats, the bigger the difference.

It fits less well at a warehouse with one customer that already supplies via EDI, or at a terminal where orders come from one fixed system.

Frequently asked questions

Does this work with an in-house, self-built WMS?: Yes, as long as there is a way to import orders. At Remitrans that is a file in an FTP folder. That is enough.
What if two shippers call the same article something different?: Then we keep track, per shipper, of which description belongs to which article in your WMS. You make that link once, we maintain it.
How many orders a day end up with a person?: At Remitrans, about four in a hundred. What it becomes in your situation depends on how much your shippers vary.

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