Customer story

Remitrans books 95.8% of its orders without retyping.

A family business in transport and warehousing with more than 50 years of experience. Eleven shippers, each with its own format, now reach the WMS by themselves.

Company
Remitrans
Sector
Transport and warehousing
Connection
File import via FTP into its own WMS
Shippers
11, each with its own format
Live since
June 2026

In figures

95.8%
of orders booked automatically
1,652
orders processed
17,155
lines written to the WMS
12,135
labels and documents printed

Measured from 30 June to 14 September 2026, straight from the platform's database. Not externally audited.

Before LaneDesk

Every shipper sent it differently.

Remitrans stores and transports goods for shippers in food, chemicals, packaging and industry. Each shipper sends its orders in its own way: a CSV file, a planning in Excel, a PDF or a scanned delivery note.

Someone on the team retyped those orders into the WMS one by one. According to Remitrans itself, that takes about eight minutes per order. With hundreds of orders a month, that adds up to more than 100 hours of work, and a typo only shows up in the warehouse.

What we built

One inbox, a separate flow per shipper.

All orders arrive in one inbox. LaneDesk recognises from the sender and the attachment which shipper an order comes from, and sends it to the right flow.

Each flow converts the order into the format the WMS expects and puts the file in the FTP folder. The WMS reads it in from there by itself. AI reads PDFs and scans; Excel and CSV files are read directly.

Where the warehouse needed more, more was added: pallet labels that arrive at the right printer by themselves, and a tablet app that warehouse staff use to enter deliveries instead of an Excel sheet.

What is different now

The team only looks at what is off.

95.8% of orders go from the inbox to the WMS without anyone touching them. The rest goes to a person first, with the reason attached.

An example: if an order contains an article that does not exist in the WMS yet, LaneDesk does not book the order halfway. It waits, and as soon as the article has been created, the order continues by itself.

At eight minutes per order, that is more than 200 hours of retyping since the end of June that nobody has to do anymore.

In his own words

All my manual orders are gone now.
Frank Coppenslogistics manager, Remitrans
Watch the conversation with Frank

How we measure

One order counts once.

  • We count per order. If an order is processed again after a check, it still counts once.
  • An order counts as booked automatically if it reached the WMS without any human involvement. If someone had to look at it first, it does not count, not even if it then went through by itself.
  • Documents that by agreement are not booked, such as a planning sent for information only, do not count. There were 32 of those.
  • The figures come straight from the platform's database. They have not been checked externally.

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See it on your toughest orders.

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