Uitleg
What does manual order entry cost?
Count the time per order times the number of orders, and add the errors on top. At eight minutes per order and a hundred orders a day, that is more than thirteen hours of work a day, every day. But the real cost is not only in those hours.
Written by the LaneDesk team · Last reviewed on 20 September 2026
Count the time per order times the number of orders, and add the errors on top. At eight minutes per order and a hundred orders a day, that is more than thirteen hours of work a day, every day.
How long does retyping one order take?
That depends on the order. A simple trip with one address and one line is done in a few minutes. A weekly planning in Excel with twenty lines, or a PDF with addresses you have to look up, takes far longer.
Remitrans itself works with eight minutes per order, including looking up and checking. The calculator on this site uses that number as the default, and you can change it to what is true for you.
A worked example
Take an order desk that processes a hundred orders a day, at eight minutes per order.
- Per day: 800 minutes, or more than thirteen hours.
- Per month, at twenty working days: about 267 hours.
- At 35 euros an hour: about 9,300 euros a month of retyping.
- That is almost two full-time people doing nothing but retyping.
What does an error cost?
A wrong address means a trip that has to be run again. A wrong article number means the wrong pallet, and it comes back. A missed order means a phone call from your customer, and sometimes one customer fewer.
These costs are hard to count, but they are often bigger than the hours. They also land at the worst moment: late, out of office hours, when the lorry is already on the road.
Which costs never show up on an invoice?
The hours are visible. These are not, and they count.
- Peaks: on Monday morning everything arrives at once, and then you fall behind.
- Leave and illness: the work waits, or goes to someone who knows it less well.
- Growth: more orders means more administrative hours, unless something changes.
- Job satisfaction: retyping is the work nobody applied for.
What is left once the retyping is gone?
Not everything. At Remitrans, 95.8 per cent of orders go through without a person; the rest lands on a list with the reason attached and is checked there. That is still work, but it is looking instead of typing, and it is about a fraction of the orders. Measured per order, 30 June to 14 September 2026, not externally audited.
Frequently asked questions
- Eight minutes per order, is that not a lot?
- For a simple trip it is. It is an average over everything: looking up, checking, calling back about something unclear. Feel free to put your own number in the calculator.
- Do jobs disappear, then?
- In practice, no. The retyping goes away; the people move to work that does need attention: exceptions, customers, planning.
- What does LaneDesk itself cost?
- A fixed amount per year, based on volume. No licences per user. The price depends on the number of shippers and formats; we discuss that in the demo.
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